Reliable Communications for the Digital Enterprise
Crystal Clear Audio
High-fidelity voice quality regardless of physical location.
Unified Communications
Integration of voice, video, and messaging into a single seamless platform.
Scalable Architecture
Easily add or remove users, lines, and features to adapt to your organization's changing needs.
Included Solutions
Technical Capabilities
- Quality of Service (QoS) configuration on routers to prioritize voice traffic.
- Design and implementation of complex, multi-tiered auto-attendants (IVR).
- Porting of local and toll-free numbers across different national carriers.
- Deployment of desktop softphones synchronized with physical desk hardware.
- Voice VLAN configuration and network segmentation to isolate and secure telephony traffic.
- Configuration of hunt groups, call queuing, and automated call distribution (ACD).
- Setup of secure SIP trunks with automated failover for disaster recovery.
- Network bandwidth assessments to guarantee concurrent call capacity.
